| You want to be a fantastic sales person. Others
seem to be doing very well at it but you don't seem to have a clue. You
try and try but your numbers just don't seem to be making it. My friend,
let me tell you about sales - It 's the Volume...It's the Volume...it's
the Volume.
Without the volume in leads generation your sales effort is going nowhere.
It takes a lot of effort to generate the volume of leads that you need to
be successful and it seems that all of your energies are expended on
getting those valuable leads.
Why do you need the volume? Because not everyone is ready for a close when
you so deem fit. People need time to make decisions and you cannot force a
close or you will probably have buyer's remorse and the sale will be
canceled the next day. All of your efforts will go down the tubes.
You need that pipeline of volume of suspects who might become prospects.
Timing in sales is extremely important.
One of the most valuable things I can tell you is that you have to give
your customer the idea in such a way that they come back to you thinking
it was "their idea". This makes the customer feel as though they made the
choice and were not forced into it by a pushy sales person.
As a point of fact there are really very few good "closers" who can
sustain themselves on a long term basis. That is why it is the volume that
is important. You have to generate the leads (or have a system that does
this for you), make the phone calls, visit the customer and then the
fallout will occur. YOU WILL START MAKING SALES in a more consistent
manner.
In sales, I work by way of the "Need, Problem, Solution".
First you have to target your market to identify which customers Need your
services. The customer might not recognize that they have the Need, but at
least you are at 1st base.
Then you have to discuss the Problem that the customer is having. The
customer might not recognize that they have a Problem. If they don't
recognize the Problem - you have a problem. So it's onto the next customer
to repeat the process.
Finally if the customer knows they have a Need & they recognize their
Problem - YOU DELIVER THE SOLUTION (S). Don't ever give them to many
solutions as it will confuse the customer. Give them 2 maybe 3 solutions.
Sell them the sizzle not the steak because the steak might bog down the
sale. If you start getting into too much detail you will probably lose the
sale because it is too much for the customer to handle.
Once you've made the sale - EXIT !!! Don't hang around chit chatting too
much. The customer might pick up something you say that will change their
mind. You are a professional. Don't dally. Move onto the next customer as
a matter of course.
There are a number of other tips you will need in your bag of tricks but
these are a few.
Keep in mind though that you need the numbers. Without the numbers you
won't succeed.
If you want to succeed in sales you've got to make allowances for the
customer and remember - It's the Volume...It's the Volume...It's the
Volume.
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